Description

After careful consideration and review of user feedback, it is with great disappointment that I must advise against joining the Orange Theory studio in Beaverton. Multiple users have reported a lack of empathy and understanding from the management, particularly when it comes to membership cancellation due to life changes such as pregnancy. The cancellation process is unnecessarily complicated and lacks online options, leading to frustration and financial loss for members. Additionally, the customer service experience has been described as insensitive and unwelcoming, with reports of rude behavior from the front desk staff and manager. The studio itself is smaller than others and primarily offers 3g classes, with some users noting a lack of energy from the coaches. Overall, the negative experiences reported by multiple users indicate that this studio may not provide the positive and supportive environment that is essential for a successful fitness journey. It is recommended to explore other fitness options in the area and prioritize supporting local family-owned gyms. Check out their spin classes and group fitness program with highly rated trainers.

More details @ orangetheory.com